USERJOY values the ideas and opinions of all stakeholders and aims to provide effective communication methods for all relevant stakeholders to maintain a positive interaction.

Topic and Communication Methods

Stakeholders Topics Communication Methods
Shareholders and Investors
  • Corporate Governance
  • Dividend Policy
  • Information Transparency
  • Competitiveness
  • Performance and Growth
  • Business Integrity
  • Personnel Change
  • Corporate Sustainability
  • Market Observation Post System
  • Investor Relations section on USERJOY website
  • Annual Meeting (scheduled)
  • Institutional Investor Meetings (scheduled)
  • Telephone or email inquiries to the spokesperson
  • Service and Support
  • Salary and Benefits
  • Working Environment
  • Training and Career
  • Performance
  • Safety and Health
  • Corporate Sustainability
  • Labor-Management Meetings (scheduled)
  • Employee Welfare Committee Meetings (scheduled)
  • All-Hands Meetings
  • Internal and External Training
  • CEO's Mailbox
  • Complaint Mailbox
  • Customer Support
  • Corporate Sustainability
  • Hotline
  • Call Center
  • Official Website
  • On-site Support
  • Supply Chain Management
  • ISO Management
  • Order Management
  • Corporate Sustainability
  • Supplier Evaluation (scheduled)
  • Communication and Meetings
  • Corporate Governance
  • Innovation & Heritage
  • Social Welfare
  • Corporate Sustainability
  • Community Events
  • Community Support
  • Charitable Donation
  • Internship Support
Government Agencies
  • Corporate Governance
  • Social Responsibility
  • Corporate Sustainability
  • Market Observation Post System (scheduled)
  • Seminars and trainings


Investors and Shareholders

USERJOY values the opinions of investors and shareholders, establishing contacts for investors. We hold investor meetings and shareholder meetings to enhance information transparency, safeguarding the rights and interests of investors and shareholders.
Please visit「Shareholders Services 」.


USERJOY regards employees as important assets. Therefore, the company strives to create a respectful and friendly work environment that prevents discrimination or harassment. USERJOY is responsible to all employees, and for a better understanding on their needs, the company has established diverse communication methods to listen to their voices.

Written Form Employees can submit their feedback in written form by sending it via mail to the Human Resources department.
Email Employees can submit their opinions by utilizing the Complaint Mailbox at

For specific inquiries or issues regarding a particular game, please refer to the official websitefor more information.


USERJOY adheres to the principle of conducting business with integrity and maintains ethical practices with its suppliers. Both parties are prohibited from directly or indirectly providing, promising, requesting, or accepting any improper benefits, engaging in actions that violate integrity, legality, or obligations, as well as manipulating, concealing, or abusing information obtained based on their duties. It is important to refrain from making false statements or engaging in unfair transactions regarding significant matters to uphold the legitimate rights and interests of both parties.


We proactively participate in community events to support the society and have internship support for schools. For inquiries, please contact the Human Resources Department at

Complaint System

USERJOY provides an email address ( for anyone can report once any instances of crime, fraud, or violations of law that are discovered.

Reports to the Board of Directors

Communication reports with stakeholders are provided to the Board of Directors. Reports